Meet Our Team

Our caring team helps families navigate aged care with personalised guidance, clarity and meaningful support.

Our team, based in Brisbane, is dedicated to helping families navigate aged care, retirement living and support at home with confidence and clarity. With a blend of industry knowledge, lived experience and heartfelt care, we work together to ensure every client feels informed, supported and respected. Meet the people behind Retirement Care Solutions and the roles they play in your journey.

Our Team

Savannah Falzon

Savannah Falzon

Director & Retirement and Aged Care Specialist

Savannah founded Retirement Care Solutions after helping her own parents navigate aged care and realising how overwhelming the system can be. For more than ten years she has dedicated her career to simplifying the aged care and retirement living journey for families across Southeast Queensland and beyond. Savannah has a strong focus on dignity, transparency and providing clear guidance at every step. She is deeply committed to advocating for older Australians and ensuring every family feels informed, supported and empowered. Savannah leads the team with warmth, energy and a genuine passion for helping people move into their next chapter with confidence.

Sophie

Sophie

Operations & Business Development

With a background in business and entrepreneurship, Sophie works across many facets of the company, from accounts and administration to operations and business development. Sophie keeps the business running efficiently, supporting the team with day to day tasks, systems and process enhancements and communication. With a strong focus on organisation and consistency, she ensures everything behind the scenes is aligned so clients receive exceptional service throughout their journey. Her versatility and forward thinking approach helps make sure the business continues to grow, evolve and deliver a high standard of service to every family we support.

Stephanie

Stephanie

Retirement and Aged Care Consultant

Stephanie brings compassion, calmness and a practical approach to every family she supports. With more than eleven years of experience in the aged care sector, including roles as a nurse and Client Services Manager, she understands the full journey that our clients and their families are on. With experience in both clinical and customer focused roles, she brings well rounded support through the placement journey. Stephanie’s caring nature, positivity and genuine commitment to her clients help them feel heard, supported and confident at each step. She is a strong advocate for the people she works with and is dedicated to making their path through aged care as smooth as possible.

Melissa

Melissa

Placement Liaison Officer

Melissa is the steady and supportive presence behind the scenes, coordinating placements, communicating with retirement villages and aged care homes, ensuring every detail is handled with care. With a strong background in compliance, she brings a thoughtful and thorough approach to her work, making timely updates and clear communication a priority for every family. Melissa works closely with clients, facilities and the team to keep the process moving smoothly and to take as much stress off families as possible.

Abbey

Abbey

Support Specialist

Abbey has more than ten years of experience in client facing roles and brings a warm, approachable style to everything she does. With strong communication skills, attention to detail and a genuine commitment to helping people, she now supports the team with day to day administration, executive support and our social media presence. Her background in customer service means she understands what clients need and ensures our content, communication and processes reflect care, clarity and professionalism.

Explore our range of specialised services, that can be tailored for your needs, in more details below

Aged Care Placement

We’re a Brisbane-based organisation specialising in seamless Aged Care Placements.

Downsizing Strategy

At Retirement Care Solutions, we simplify downsizing for a relaxed retirement

Real Estate Consultancy

Our experienced property consultants ease the home selling process, maximising returns.

Decluttering & Removal Services

We provide compassionate decluttering services, customising our approach to your needs.

Aged Care Funding Options

Navigating Residential Aged Care with clarity and support, ensuring a smooth transition.

Estate Planning Assistance

We understand the importance & work with you to ensure that your estate planning is in order.

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I was so stressed trying to deal with all the aged care paperwork and the logistics of finding a care home for Dad. So after my first meeting with Savannah and her team, my stomach started to relax. Having a broker assist with all the paperwork and finding a home was the best thing we could have done. Dad is in a beautiful home and being well cared for, thanks to Savannah and Melissa. Melissa was absolutely fantastic she was there to assist us with all the details of admission, and when everything is so daunting it is so nice to have someone who knows the aged care system to keep you calm. Once the brokers were engaged things moved very quickly. Couldn't recommend Retirement Care Solutions enough they were exceptional in the service.
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Julie Bellas
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The team at Retirement Care Solutions were very supportive along every step of the way in helping me admit mum into Residential Age Care.
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Effie
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We engaged Savannah of Retirement Care Solutions to find a suitable retirement village after our own efforts were not successful. We found Savannah had a wide knowledge of the industry and escorted us around a number of facilities by collecting us and returning us home. Always friendly and attentive, Savannah provided excellent client service and went above and beyond what we expected. She was always accessible. We are now settled in our retirement home and are very happy thanks to Savannah. We highly recommend Retirement Care Solutions.
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Cheryl Baker
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To navigate what I would call the convoluted Aged Care system on your own particularly during a highly emotional time is almost impossible. From Retirement Care Solution's earliest advices on preparing my Mum's affairs, through the search for a suitable Aged Care facility for her and her ultimate placement took so much stress out of the process for me. Savannah leads a small but versatile team of knowledgeable and willing individuals including Steph who walked me through so many stages of the process to Melissa who searched and found so many accommodation options to chose from for my Mum, Jean. The prospective costs of each option were made clear to me by Savannah. Inspections of selected options were well managed. I couldn't be happier where we landed and with Savannah's service, commitment and follow up throughout these difficult times. My Mum is happy which is a great outcome. A BIG THANKYOU to the Retirement Care Solutions Team who made what I thought was the impossible, possible.
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Peter Boyle
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We were caught off guard when our brother was suddenly admitted to hospital and remained there for some time. It quickly became obvious, that he could no longer care for himself and required constant care. We very quickly discovered that finding somewhere suitable was going to be no easy ask. Everywhere we turned was just a problem. We had no idea how to navigate this difficult process. We were told repeatedly that our brother would not qualify for an acat assessment, but Savannah was tenacious in efforts to secure one for us. Upon receiving this, Savannah and her team left no stone unturned in their efforts to secure suitable accommodation for our brother. Savannah 's team constantly kept us updated on options available and costs. Their knowledge of government regulations and facilities available made us very confident that they would achieve a favourable outcome. Our brother is now very happy with his new accommodation and we are confident that he is being well cared for. Savannah even called into our house several times to discuss matters, when it was sometimes difficult to attend her office. Without the help of Savannah and her team, there is no way that we would have achieved such a favourable outcome. They genuinely give you the impression that they are working solely for you. We cannot thank Savannah and her team enough and have no hesitation in recommending her and her team
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Gary Lindsay
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Absolutely first class service from Savannah and her team. I cannot praise them highly enough. They made a very difficult process so much easier to navigate and a personally distressing situation more acceptable. Thank you team.
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Marg Maguire
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Five Stars to Savannah and the team at Retirement Care Solutions. During an especially challenging time with our Mum, Savannah provided clear, thorough and gentle guidance for supporting Mum into an aged care placement. She was like our third sister. Savannah has invaluable knowledge of the aged care homes in the area, she arranged appointments and handled the administrative aspects of securing a placement. While Savannah was a great support to us, most importantly she truly cared for our Mum and worked in Mum's best interests. There are not enough words to express the gratitude we have for Savannah and her whole amazing team at Retirement Care Solutions. we highly recommend them if you need help navigating the aged care system. They truly are superstars!
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Nicole Hobbs
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My family used Retirement Care Solutions for our parents who needed to transition into care, I would recommend them highly, Savannah and her team were there for us through every step of the process and helped us through one of the hardest decisions of our adult lives, putting anyone into care is hard enough to do but with their help it made it so much easier.
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Denise Finniss
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Savannah is simply the best - caring and diligent.
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Marc Prospero
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Savannah and her team have been absolutely wonderful finding a placement for my dad in a great care facility, as quickly as possible. I highly recommend her.
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Paul Robinson

Get In Touch

Based in Brisbane, servicing Australia wide.
Office: 2/17 Middle Street, Cleveland QLD 4163
Email: info@retirementcaresolutions.com.au
Call: 1300 245 502

We are available

Monday – Friday: 9am – 5pm
Saturday & Sunday: By appointment only

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